I need help on flashing the bios. I have downloaded the BIOS, but I cannot find instructions on what to do next. Other Acer products state to:
- Acer Computer Desktop User Manual
- Acer All In One Desktop User Manual Software
- Acer All In One Desktop User Manual 2017
- All In One Computers Acer
- Acer All In One Desktop
Download Acer support drivers by identifying your device first by entering your device serial number, SNID, or model number. Download Acer Support Drivers and Manuals in Products in Support in Press. Finally, consider interfaces and convenience of the best all-in-one desktops on our shortlist. Any computer must offer a variety of ports and slots to connect all kinds of gadgets and peripherals to it. Thus, the best all-in-one desktop should have at least one USB 3.0 port (which is 10 times faster than USB 2.0). View the Acer Aspire C24-865 manual for free or ask your question to other Acer Aspire C24-865 owners. Aspire All-in-one Computer. User’s Manual.
- Rename the BIOS file from 3310.fd to zg5ia32.fd.
- Copy zg5ia32.fd and Flashit.exe to USB flash drive
Acer Computer Desktop User Manual
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On a side note.... the reason I am doing this is to see if it will fix the following issue (other forums online say it will):
Acer All In One Desktop User Manual Software
We have repair guys at out house repairing an outdoor CGI outlet that is on the same wall that my PC is plugged into (of course the PC is on the inside part of the wall). No, I did not have the PC in a surge protector... I know... I know. The repair guy told me that the power would go out but I didn't get to turn off the PC before that happened. Long story short, I went to turn on the PC afterwards and all I am getting is the blue light comes on and the fan comes on, but the screen stays black). Everything I have is on this computer. PLEASE HELP!
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Aspire All-in-one Computer - Page 1
Aspire All-in-one Computer User’s Manual
..There are three great reason for you to get an Acer ID: - Page 2
2 - © 2017. All Rights Reserved. Aspire All-in-one Computer Covers: All-in-one models (non-touch) This revision: June 2017 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reason for you to get an Acer ID: • Remotely access your PC from your other devices with our free Acer Remote Files app • Get the latest offers and product information • Register your device for warranty service For more information please visit the AcerCloud website: www.acer.com..
Table of contents - 3 - Page 3
Table of contents - 3 T ABLE OF CONTENTS First things first 5 Your guides ............................................. 5 Basic care and tips for using your computer .................................................. 5 Turning your computer off ........................... 5 Taking care of your computer ..................... 6 Power cord information ............................... 6 Cleaning and servicing ................................ 7 Connecting to the Internet 8 Connecting to a wireless network ............ 8 Connecting to a wireless LAN ..................... 8 Connecting with a cable ..
In this section you will find: - Page 4
Getting started... In this section you will find: • Useful information on caring for your computer and your health • How to create recovery backups • Guidelines for connecting to a network • Information on using Acer’s bundled software
..Turning your computer off - Page 5
First things first - 5 F IRST THINGS FIRST We would like to thank you for making this Acer desktop computer your choice for meeting your computing needs. Your guides To help you use your Acer desktop computer, we have designed a set of guides: First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual . This guide contains detailed information on such subjects as s..
Taking care of your computer - Page 6
6 - First things first If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep hotkey <cross-ref to keyboard section>. • Press the Windows key or select the Windows Start button , select Power > Sleep . • Right-click the Windows Start button > Shut down or sign out > Sleep . Taking care of your computer Your computer will serve you well if you take care of it. • Do not expose the computer to direct sunlight. Do not place i..
See Frequently asked questions on - Page 7
First things first - 7 • Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk. • When unplugging the power cord, do not pull on the cord itself but pull on the plug. • The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1.Turn off the compu..
Connecting to a wireless network - Page 8
8 - Connecting to the Internet C ONNECTING TO THE I NTERNET This chapter includes general information on types of connections, and getting connected to the internet. Some of this information may not apply to your computer. For detailed information, please refer to Network connections on page 58 . Your computer’s built-in network features make it easy for you to connect your computer to the internet using a cable or a wireless connection. First though, in order to connect to the internet, you’ll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a ph..
Connecting to the Internet - 9 - Page 9
Connecting to the Internet - 9 management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1.Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary). If you are trying to connect to a public network (such as at a coffeeshop), make sure you have the wireless network’s name. 2.In the icon tray in the lower right-hand corner of the screen, select the Notification..
10 - Connecting to the Internet - Page 10
10 - Connecting to the Internet 4.Select Network & internet . 5.You will see a list of available wireless networks. Select the one you wish to use.
..6.Once you select a wireless network, select - Page 11
Connecting to the Internet - 11 6.Once you select a wireless network, select Connect . 7.If required, enter the network’s password.
..12 - Connecting to the Internet - Page 12
12 - Connecting to the Internet Connecting with a cable Built-in network feature Plug one end of a network cable into the network port on your computer, and the other end into a port on your router. (Refer to the image below.) Then, you'll be ready to get online.
..In this section you will find: - Page 13
Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords
..14 - BIOS utility - Page 14
14 - BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press < F2 > while the computer logo is being displayed. Boot sequence To set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed on the left of the screen. Setting passwords To set a password on boot, ..
See Setting passwords on page 14 - Page 15
Securing your computer - 15 S ECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See Setting passwords on page 14 . • User Password secures your computer against unauthorized use..
16 - Securing your computer - Page 16
16 - Securing your computer • Type the User Password and press < Enter > to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press < Enter >. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Press and hold the power button for four seconds to shut down the computer. Then turn on the computer again, and try again.
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Power management - 17 - Page 17
Power management - 17 P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy. Saving power Disable Fast startup Your computer uses Fast startup to start quickly, but also uses a small amount of power to check for signals to start. These checks will slowly..
Change settings that are currently unavailable - Page 18
18 - Power management 5.Select Change settings that are currently unavailable . 6.Scroll down and disable Turn on fast startup. 7.Select Save changes .
..In this section you will find: - Page 19
Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
..20 - Ports and connectors - Page 20
20 - Ports and connectors P ORTS AND CONNECTORS The tables below indicate what the different icons represent. Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. Note The ports and connectors listed below may not be available on all models. Icon Item Icon Item Power button Optical drive Microphone jack Card reader Speaker or headphone jack S/PDIF port USB port Line-in jack RJ-45 Ethernet connector HDMI port Line-out / speaker-out jack Network / hard disk drive indicators Ke..
Ports and connectors - 21 - Page 21
Ports and connectors - 21 • Defined by the USB 3.0 specification (SuperSpeed USB). Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel (if available). Icon color Headset Stereo Quadrophonic 5.1-channel Blue Rear Rear Green Headset Front Front Front Blue Mic-in Mic-in Mic-in Center/ woofer
..22 - Micro USB - Page 22
22 - Micro USB M ICRO USB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adapter is needed to connect to USB devices that use a full-sized connector. The adapter is only included with some models. If your computer is not supplied with one, you will need to purchase one separately.
..Memory card reader - 23 - Page 23
Memory card reader - 23 M EMORY CARD READER Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones. Inserting a memory card 1.Align the card so that the connector points towards the port, with the connectors facing down. 2.Carefully slide the card into the port. If you find you need to use..
24 - Memory card reader - Page 24
24 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Removing a card from a memory card reader 1.Click on Show hidden icons arrow in the Notification Area (next to the clock). 2.Click on the Safely Remove Hardware icon. 3.Click on Eject SD Card (or the name of the device). 4.Wait until a Safe to Remove Hardware message is displayed. 5.Remove the card. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. 3 2 1
..Video and audio connectors - 25 - Page 25
Video and audio connectors - 25 V IDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port (the type of connection supported depends on your computer’s configuration). The appropriate cable is usually included with the monitor. Follow these steps to connect an monitor to your computer: 1.Check that the computer is powered off and the monitor power switch is turned off. 2.Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided. 3.Connect the monitor power cable and plug it into a properly grounded wall outlet. 4.Follow a..
26 - HDMI - Page 26
26 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
..HDMI Micro - 27 - Page 27
HDMI Micro - 27 HDMI M ICRO HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality. HDMI Micro delivers the same high-quality playback as standard HDMI, with a slimmer connector, ideal f..
28 - Universal Serial Bus (USB) - Page 28
28 - Universal Serial Bus (USB) U NIVERSAL S ERIAL B US (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off. Additionally, you can use a USB hub to connect multiple devices to a single USB port. Note Two USB standards are currently available on Acer computers: USB..
In this section you will find: - Page 29
Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
..30 - Frequently asked questions - Page 30
30 - Frequently asked questions F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. You may need to wait a few minutes before trying to turn your computer on again..
Frequently asked questions - 31 - Page 31
Frequently asked questions - 31 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control hotkeys to adjust the volume. • If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off. I want to eject the optical drive tray without turning on the power. There is a mec..
I want to restore my computer to its original settings. - Page 32
32 - Frequently asked questions I want to restore my computer to its original settings. This recovery process helps you restore the C: drive with the original software content that is installed when you purchased your computer. Before performing a restore operation, please check the BIOS settings. 1.Check to see if Acer disk-to-disk recovery is enabled or not. 2.Make sure the D2D Recovery setting in Main is Enabled . 3.Exit the BIOS utility and save changes. The system will reboot. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Traveler..
Frequently asked questions - 33 - Page 33
Frequently asked questions - 33 Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps). You are required to provide the following information: Name: _______________________________________ Address: ______________________________________ ..
Acer All In One Desktop User Manual 2017
Tips and hints for using Windows 10 - Page 34
34 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start ? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen. Where’s the Start button? The Start button will appear in the desktop taskbar. Selecting it will open Start where you can launch apps. How do I see all of my apps? Press the Windows key or select the Windows Start button and select All apps to show a list of installed..
Frequently asked questions - 35 - Page 35
Frequently asked questions - 35 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings > Personalization . From here you can: • Select a background image for the lock screen • Turn the Slide show on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1.Press the Windows key or select the Windows Start button and s..
Can I change the screen resolution? - Page 36
36 - Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Control Panel' in the text box to display the results; select Control Panel > Adjust screen resolution . Alternatively, you can also right-click anywhere on the desktop and select Screen resolution . How do I set the alarm? Your computer can act as an alarm clock. Search ’Alarms’ and then select Alarms . 1.Select a name for the alarm. 2.Set the time by choosing the hour and minute. 3.Select AM or PM. 4.Choose which days the alarm sho..
All In One Computers Acer
Frequently asked questions - 37 - Page 37
Frequently asked questions - 37 Where are my apps? Move your cursor to the lower left-hand corner of the screen and select Search , start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start , right-click an app and select Pin to Start . How do I remove a tile from Start? Right-click a tile to select it and select Unpin from Start to remove the tile from Start . How do I make an app appear on my taskbar? If you're in All apps and you want to make an app appear on the taskbar, right-click an..
How do I check for Windows updates? - Page 38
Acer All In One Desktop
38 - Frequently asked questions Do I need one? You do not need a Microsoft ID to use Windows 10, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID. How do I get one? If you've already installed Windows 10 and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, press the Windows key or select the Windows Start button > Settings > Accounts > Sign in with a Microsoft account , and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or se..
Frequently asked questions - 39 - Page 39
Frequently asked questions - 39 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see 'Error messages' below. If the problem..
40 - Frequently asked questions - Page 40
40 - Frequently asked questions If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Keyboard error or no keyboard connected Contact your dealer or an authorized service center. Keyboard interface error Contact your dealer or an authorized service center. Memory size mismatch Press < F2 > (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. Error messages Corrective action
..see Internet security software on page 45 - Page 41
Internet and online security - 41 I NTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet ( see Internet security software on page 45 ). A comprehensive internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing. Just a few simple steps can connect you to a vast collection of k..
42 - Internet and online security - Page 42
42 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’ on each telephone socket to avoid interference). To be eligible for DSL, you must be located near an DSL-equipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds ..
Internet and online security - 43 - Page 43
Internet and online security - 43 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth). Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires. Setting up a wireles..
44 - Internet and online security - Page 44
44 - Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter Most computers feature a wireless module and Wi-Fi button that turns the network connection on or off. You may also turn your wireless network on or off, or control what is shared over the network wi..
Internet and online security - 45 - Page 45
Internet and online security - 45 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends. Staying ahead of cybercriminals Stay ahead of hackers and cybercriminals by understanding..
46 - Internet and online security - Page 46
46 - Internet and online security company like Norton or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim. Cybercriminals can also install malware such as keylogging software or backdoor Trojans in order to gain access to personal information. How to stay safe: Don't fall for phone calls that tell you your software or computer isn't working. Never give your personal information like social security or credit card numbers to someone that you don't know over the phone. Common threats cybercriminals use Now you know a few very common wa..
Take special precautions when using public Wi-Fi - Page 47
Internet and online security - 47 tablet, or IoT device is entirely under the control of the person who created the botnet. Most people who are infected with botnets aren't even aware that their computer's security has become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have a bot, use internet security software like Norton Security to scan all of your devi..
48 - Internet and online security - Page 48
48 - Internet and online security can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection. For more tips on how to stay safe Good security habits can reduce your exposure to online crime. By adopting a few basic behaviors, you can make big strides in reducing cybercrime risk: • Protect your accounts with strong, unique passwords that use a combination of at least 10 uppercase and lowercase letters, symbols and numbers. • Don't click on random links or open unsolicited messages an..
Playing Blu-Ray or DVD movies - 49 - Page 49
Playing Blu-Ray or DVD movies - 49 P LAYING B LU -R AY OR DVD MOVIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via HDMI. 1.Insert the disc into the drive. 2.After a few seconds, the movie will start playing. 3.If the movie does not start playing, open your movie playback program and open the disc from the File menu. Important When you launch the DVD player for the first time, the program asks you to enter the region code. DVDs are available for 6 regions. Region code Country or region 1 USA, Canada 2 Europe, Mid..